At Fekatek.com, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and shop with us. By using our site, you agree to the terms outlined below.

1. Information We Collect

When you use Fekatek.com, we may collect:

a. Personal Information

Collected when you make a purchase, create an account, or contact us:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment information (processed securely via third-party providers)
  • Order history

b. Technical Information

Automatically collected when you browse our site:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent
  • Referring website or source

c. Cookies & Tracking Data

We use cookies and similar technologies to:

  • Remember your cart items
  • Maintain login sessions
  • Analyze website performance and traffic
  • Serve personalized offers or ads (if applicable)

2. How We Use Your Information

We use your data to:

  • Process and fulfill orders
  • Contact you regarding your orders or inquiries
  • Provide customer support
  • Improve our website and services
  • Send promotional messages (only if you opt-in)
  • Prevent fraud and ensure website security

3. Payment and Delivery Partners

We work with secure third-party service providers for:

  • Payment Processing: Your payment information is encrypted and handled by trusted gateways (e.g., Paystack, Flutterwave, Stripe, etc.). We do not store your card details.
  • Shipping & Delivery: Your contact and address details may be shared with our logistics partners solely for delivery purposes.

4. Sharing of Information

We do not sell or rent your personal information. We only share your data with:

  • Trusted service providers under strict data protection agreements
  • Authorities if required by law or to protect our rights

5. Data Security

We use SSL encryption and follow industry best practices to secure your information. However, no method of transmission over the internet is completely secure. We encourage you to keep your login credentials confidential.

6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request corrections or deletions
  • Object to or restrict processing
  • Withdraw consent for marketing messages

To make any requests, please contact us at fekatekgh@gmail.com

7. Third-Party Links

Our site may contain links to other websites (e.g., manufacturers, tech blogs). We are not responsible for their content or privacy practices. Please review their privacy policies separately.

8. Retention of Data

We retain your information only as long as necessary for business or legal purposes, including warranty tracking, invoicing, or tax compliance.

9. Children’s Privacy

Fekatek.com is not intended for children under 13. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review it regularly.

11. Contact Us

For questions, concerns, or data requests, please contact:

Fekatek.com Support Team
Email: fekatekgh@gmail.com
Phone: +233 553148563
Location: Location: Circle / Ablekuma