Terms & Conditions

📄 Terms and Conditions

Effective Date: August 21, 2025
Website: https://fekatek.com
Business Name: Fekatek

1. Introduction

Welcome to fekatek.com. By accessing our website or placing an order via WhatsApp, you agree to be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

2. Ordering Process

We do not accept online payments through our website. All orders are placed manually via WhatsApp.

To place an order:

Browse products on fekatek.com
Click the “Order on WhatsApp” button
Provide your name, product details, delivery address, and any other requested information via WhatsApp

Your order will be confirmed by one of our representatives along with details about availability, payment, and delivery.

3. Payments

All payments are handled offline (e.g., cash on delivery, bank transfer, or mobile money depending on your region).

Note: Payment instructions will be provided during the WhatsApp order process. Please do not make any payments until you have received confirmation from our team.

4. Shipping & Delivery

We arrange delivery based on your location and product availability. Shipping timelines and costs vary.

Deliveries are coordinated via WhatsApp
You are responsible for providing accurate address and contact information
Delivery delays may occur due to third-party courier services

5. Returns & Exchanges

Returns are accepted only under the following conditions:

The product is defective or damaged
You notify us within [14 days] of delivery
The item is returned in its original condition and packaging

Please contact us via WhatsApp to initiate a return. We reserve the right to deny returns that do not meet our policy.

6. Product Availability

Product listings on fekatek.com are for informational purposes only. We do our best to keep the site updated, but stock availability may change quickly.

We confirm final availability during the WhatsApp ordering process.

7. Warranty

Some products may come with manufacturer warranties. Warranty terms differ by product and brand. Please ask during the order process if you need clarification.

8. Limitation of Liability

Fekatek is not responsible for:

Any indirect or consequential damages
Delays caused by third-party logistics or couriers
Loss or misuse of products after delivery

9. Intellectual Property

All content on fekatek.com, including product images, descriptions, and logos, is the property of Fekatek or its licensors. You may not copy or reuse any content without permission.

10. Changes to These Terms

We may update these Terms and Conditions from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our website or services after changes are posted indicates your acceptance.